Contract Management
For Excellent Contract Service
Reduce Your Contract Workload!
Are you managing your contracts with spreadsheets? Do you know the status (remain balances, revenue, costs, profit) of all your contracts as of this moment in time? Would you like some help in keeping your contracts current, accurate, and renewed on time?
Effectively managing your service contracts can be one of the biggest challenges your service business faces. Service contracts tend to be complex and may include many different pricing exceptions and billing rates, different service level agreements, and even different billing cycles. Your contract information must be accurate, but it takes a lot of work. A great way to minimize this workload is with SouthWare®'s Contract Management.
With Contract Management, you can:
- Keep your service contracts current and accurate with less work
- Attach the executed contract document to the contract record
- Know how profitable each contract has been
- Make sure that you don't let any service contracts lapse without first proposing a renewal
- Check on all service work done against a particular contract
- Know the correct amount of earned and unearned contract revenue at any moment with the click of a button
- Easily obtain up to the minute prepaid, block time, retainer balances
- Instantly know whether a piece of equipment is covered by a service contract
- Eliminate billing errors by ensuring that different contract rates, limits, and service level agreements are automatically considered
- Make sure you don't forget any regularly scheduled work
- Setup hours or unit limits on services
- Easily process your recurring (annual, monthly, etc.) contract billings and send out on time
Here are a few of the many contracts that SouthWare Contracts can handle:
- Prepay, Block of time, Retain contracts
- Outsourcing contracts
- Preferred Service Agreements (special negotiated rates on standard services)
- Equipment Maintenance Contracts
- Equipment Lease Contracts
- Managed Service Contracts
- Preventative Maintenance Contracts
- Printer Contracts
- Helpdesk/Phone support Contracts
- and just about anything you can creatively come up with